
Senior Andy Chung steps through the doorway of Teaspoon and is greeted by a myriad of smells mingled together in the air: brown sugar, fresh mango, rich jasmine. Yet the bright screen covered with different boba flavors takes up a small part of his mind. Instead, he observes the customers as they step to the desk and place their orders. What drinks do they order? By what means do they make the order? Do they add toppings?
Avidly curious about the behavioral economics of customers, Andy worked as an unpaid worker with Teaspoon to conduct surveys and analyses on the data of 40,000+ Teaspoon app users. He studied how frequent customers, often users of the app, would make their choices, which were also affected by deals through the loyalty program. The marketing team of Teaspoon then took his data and insights to supplement their business. Andy did this all on a whim of curiosity.
Initially, Andy dreamed of solving hands-on issues as an astronaut, but after his first economics class, he discovered a new pathway to explore the world. For him, economics was the middle ground between science and the humanities, and it offered him a way to think critically on issues ranging from societal to scientific.
“Often what we’ll find is that we have a social issue we want to address like wealth inequality or unemployment,” Andy said. “We’ll try to regulate our way to solve these problems, but these regulations will end up with unintended consequences that we haven’t fully accounted for. Economics is a really strong social science that is able to explore regulation and its unintended consequences and help policymakers make better policy.”
Considering the economics of societal circumstances allowed Andy to explore behavioral economics, the study of human decisions. His interest compelled him to other pursuits, from studying the mechanics of chess to the choices made by Teaspoon customers.
“People are not rational all the time,” Andy said. “I believe in this concept of bounded rationality. We try to maximize our own utility to a certain extent, but there are also many mental heuristics that we fall into that are covered in behavioral economics. Behavioral finance is a psychological approach to finance. I find that really powerful because it can help us align people’s incentives with incentives of the social good.”
Economics teacher Samuel Lepler noticed Andy’s inquisitive nature in the AP Economics and Game Theory classes. They often engaged in insightful discussions where both came out of the exchange with a new mindset.
“He likes to ask questions, he likes to participate, he likes to deeply understand things beyond surface level and he loves to apply them,” Lepler said. “Andy consistently loves to master content so that he can use it as part of his tools for life. It’s not about test scores or grades for him, but it’s about really relishing and enjoying the tools that he learns in class as tools he can use way outside of class to vote, read news, have discussions and form opinions.”
Andy took his interest in joining the economics club Oeconomia’s officer team in his sophomore year and became president in his junior and senior years. As a leader, Andy learned teamwork and management skills, embracing the variety of design, marketing and other perspectives in building an overall improved end result.
“I used to think that if I got people who thought exactly how I thought, that would lead to better outcomes,” Andy said. “But no, it’s actually the opposite. At the end of the day, getting diverse people, diverse opinions, a diverse set of people with diverse backgrounds that approach problems differently actually helps us achieve goals. Letting people do what they love to do on the Oeconomia team and letting them explore really makes the team function a lot better.”
In DECA, Andy cultivated a different team dynamic with his partners, close friends seniors Nelson Gou and Marcus Blennemann, in balancing the differing skills of each individual in the group.
“Nelson and I are more engineering-focused, whereas Andy was always able to give a unique economics perspective,” Marcus said. “It was a perspective that Nelson and I never really considered, but it added a depth to a project that we would have otherwise lacked.”
Nelson Gou cherishes their friendship and admires Andy’s drive for perfection and improvement when working on DECA projects.
“If you get to know him, he treats you like he’s your best friend,” Nelson said. “He’s always supportive. Even if it’s a little awkward, he’s always really funny. He’s willing to crack a joke in a situation and make it more lighthearted. He’s not afraid to dream big, and that’s something I admire.”
Andy characterizes his focus on economics as his way to make a societal contribution. He hopes that through constant discussion and introspection, he can make real change.
“Particularly in economics, you have so many complicated relationships,” Andy said. “We need to take a step back and really understand that life is not about the numbers but more about the meaningful connections that you have with people and your ability to perceive, empathize, understand and try to address social problems. Economics is my way of trying to help contribute.”